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What’s Not Included in the Contract
ZERO
Annual fees
Monthly fees
Statement fees
Application fees
Transaction fees
What’s Not Part of the Contract Process
Paygen FAQ
Q.
When can I expect to receive my card terminal after completing the application?
Once your application is successfully processed, you should receive your card terminal within 3-5 business days, provided there are no complications. Please note that delivery to certain remote areas may take longer.
Q.
What should I do if I encounter a problem with my device or require technical support?
For prompt assistance, please contact us through the live chat feature on our website or by submitting an emergency support request form. We will do our best to resolve your issue as quickly as possible. However, in cases involving issues beyond our control, you may need to contact your Payment Gateway (PG) provider directly.
Q.
Why should I choose Paygen for my contract?
We offer a fully online service, eliminating the need for time-consuming and stressful phone consultations. You can streamline your experience and save valuable time. Additionally, we are committed to transparent and honest contracts with competitive fees, ensuring cost savings and eliminating the hassle of constantly searching for lower rates.
Q.
Is Paygen a trustworthy company?
Yes, Paygen has been providing reliable card terminal and POS system services for the past 8 years. We have built a strong reputation based on trust and customer satisfaction. The majority of our clients are highly satisfied with our services and frequently refer us to their friends and family.
889+
Our customer base is growing rapidly,
with 889 businesses already benefiting from our service
and the number continues to rise.
They love how easy it is to use!
Honest fees meant instant savings.
By: David K. (40), Owner of "Pro-Detail" Car Wash & Detailing, Saskatoon, SK I did a full comparison and these guys came out on top for honesty and simplicity. Getting set up without having to talk to a rep who just wants to upsell me was worth the price of the machine alone. The transparent fee structure has actually saved me money every month compared to my last processor. Top-tier service for small business owners!
Affordable and efficient solution.
By: Nicole D. (27), Manager of "The Local Goods" Market Stall, Victoria, BC We needed a low-cost, contract-free solution for our weekend market setup. This checked all the boxes. The online application was quick, and the terminal is user-friendly. We appreciate the honest rates—what you see is what you pay. Giving it 4 stars as I'm interested to see how new features roll out, but so far, completely satisfied.
The best part? No mandatory sales calls!
By: Ethan R. (33), Proprietor of "Artisan Cuts" Barber Shop, Winnipeg, MB I dread dealing with payment processors, but this was painless. Simple online form, quick approval, and the hardware was here fast. Most importantly: the fees are transparent. No fine print or extra monthly charges for "regulatory compliance" or whatever junk the big guys use. Straightforward and honest. A huge win for Canadian small biz.
Dependable terminal and truly simple process.
By: Michelle K. (45), Owner of "Book Nook & Tea" Bookstore, Ottawa, ON I’m not the most tech-savvy, but the online application was actually very simple. No complicated forms or sales pitches. The terminal arrived, I plugged it in, and it worked. The fees are competitive and they are honest about them. A very solid 4.5 stars—a stress-free option for small business payment processing.
Perfect for mobile service, hassle-free sign-up.
By: Chris V. (29), Co-Owner of "River City Brews" Food Truck, Edmonton, AB We run a busy food truck and needed something reliable and easy to get. The fact that the entire application was online and didn't require a phone interview was huge for us. We're on the road constantly! The terminal connects well and the fees are transparent. No surprise charges, which is essential for a high-volume, small-ticket business.
Goodbye, hidden fees! Hello, peace of mind.
By: Olivia P. (38), Manager of "The Quilted Nest" Retail Boutique, Montreal, QC The switch was the best decision we've made this year. We were tired of the monthly statement surprises. The online-only application was efficient, and their pricing transparency is a game-changer. It's so nice to know exactly what we're paying. The terminal is fast and our customers appreciate the quick checkout.
Easy online setup and solid performance.
By: Ben H. (31), Owner of "Heritage Woodworking" Custom Furniture, Halifax, NS Needed a reliable machine for our workshop. The application process was a breeze—no time wasted on the phone. Their promise of no hidden fees is real, which is fantastic for budgeting. It's a reliable unit and the low, upfront fees keep our profit margins healthy. Only wish the delivery was slightly faster, but the service itself is 5-star.
The most transparent rates in Canada, period.
By: Jessica L. (42), Proprietor of "Northern Lights Blooms" Flower Shop, Toronto, ON After years with a major bank processor and all their mystery fees, this is a breath of fresh air. I love that I could do everything myself online without an aggressive salesperson on the line. The rates are totally honest, and the terminal works perfectly. This is how payment processing should be.
Great for a new business, simple and transparent.
By: Alex M. (28), Founder of "Peak Performance" Fitness Studio, Calgary, AB I chose this service because they didn't require me to call anyone. As a new owner, my time is precious. The online application was straightforward. I'm giving it 4 stars because the terminal design is basic, but the honest, clear fee structure more than makes up for it. No more guessing what my actual processing costs are!
Finally, a processor with no nonsense!
By: Sarah T. (35), Owner of "The Daily Grind" Café, Vancouver, BC The sign-up process was so smooth—literally five minutes online and I was done. I was bracing for a lengthy phone call and hidden fees, but nope! The rates are exactly as advertised, and the terminal setup was plug-and-play. Big relief for a busy small business owner. Highly recommend to anyone sick of the usual industry runaround.
Honest fees meant instant savings.
By: David K. (40), Owner of "Pro-Detail" Car Wash & Detailing, Saskatoon, SK I did a full comparison and these guys came out on top for honesty and simplicity. Getting set up without having to talk to a rep who just wants to upsell me was worth the price of the machine alone. The transparent fee structure has actually saved me money every month compared to my last processor. Top-tier service for small business owners!
Affordable and efficient solution.
By: Nicole D. (27), Manager of "The Local Goods" Market Stall, Victoria, BC We needed a low-cost, contract-free solution for our weekend market setup. This checked all the boxes. The online application was quick, and the terminal is user-friendly. We appreciate the honest rates—what you see is what you pay. Giving it 4 stars as I'm interested to see how new features roll out, but so far, completely satisfied.
The best part? No mandatory sales calls!
By: Ethan R. (33), Proprietor of "Artisan Cuts" Barber Shop, Winnipeg, MB I dread dealing with payment processors, but this was painless. Simple online form, quick approval, and the hardware was here fast. Most importantly: the fees are transparent. No fine print or extra monthly charges for "regulatory compliance" or whatever junk the big guys use. Straightforward and honest. A huge win for Canadian small biz.
Dependable terminal and truly simple process.
By: Michelle K. (45), Owner of "Book Nook & Tea" Bookstore, Ottawa, ON I’m not the most tech-savvy, but the online application was actually very simple. No complicated forms or sales pitches. The terminal arrived, I plugged it in, and it worked. The fees are competitive and they are honest about them. A very solid 4.5 stars—a stress-free option for small business payment processing.
Perfect for mobile service, hassle-free sign-up.
By: Chris V. (29), Co-Owner of "River City Brews" Food Truck, Edmonton, AB We run a busy food truck and needed something reliable and easy to get. The fact that the entire application was online and didn't require a phone interview was huge for us. We're on the road constantly! The terminal connects well and the fees are transparent. No surprise charges, which is essential for a high-volume, small-ticket business.
Goodbye, hidden fees! Hello, peace of mind.
By: Olivia P. (38), Manager of "The Quilted Nest" Retail Boutique, Montreal, QC The switch was the best decision we've made this year. We were tired of the monthly statement surprises. The online-only application was efficient, and their pricing transparency is a game-changer. It's so nice to know exactly what we're paying. The terminal is fast and our customers appreciate the quick checkout.
Easy online setup and solid performance.
By: Ben H. (31), Owner of "Heritage Woodworking" Custom Furniture, Halifax, NS Needed a reliable machine for our workshop. The application process was a breeze—no time wasted on the phone. Their promise of no hidden fees is real, which is fantastic for budgeting. It's a reliable unit and the low, upfront fees keep our profit margins healthy. Only wish the delivery was slightly faster, but the service itself is 5-star.
The most transparent rates in Canada, period.
By: Jessica L. (42), Proprietor of "Northern Lights Blooms" Flower Shop, Toronto, ON After years with a major bank processor and all their mystery fees, this is a breath of fresh air. I love that I could do everything myself online without an aggressive salesperson on the line. The rates are totally honest, and the terminal works perfectly. This is how payment processing should be.
Great for a new business, simple and transparent.
By: Alex M. (28), Founder of "Peak Performance" Fitness Studio, Calgary, AB I chose this service because they didn't require me to call anyone. As a new owner, my time is precious. The online application was straightforward. I'm giving it 4 stars because the terminal design is basic, but the honest, clear fee structure more than makes up for it. No more guessing what my actual processing costs are!
Finally, a processor with no nonsense!
By: Sarah T. (35), Owner of "The Daily Grind" Café, Vancouver, BC The sign-up process was so smooth—literally five minutes online and I was done. I was bracing for a lengthy phone call and hidden fees, but nope! The rates are exactly as advertised, and the terminal setup was plug-and-play. Big relief for a busy small business owner. Highly recommend to anyone sick of the usual industry runaround.
Honest fees meant instant savings.
Great deals online and the in-store
experience is always pleasant.
Affordable and efficient solution.
Great deals online and the in-store
experience is always pleasant.
The best part? No mandatory sales calls!
Great deals online and the in-store
experience is always pleasant.
Dependable terminal and truly simple process.
Great deals online and the in-store
experience is always pleasant.
Perfect for mobile service, hassle-free sign-up.
Great deals online and the in-store
experience is always pleasant.
Goodbye, hidden fees! Hello, peace of mind.
Great deals online and the in-store
experience is always pleasant.
Easy online setup and solid performance.
Great deals online and the in-store
experience is always pleasant.
The most transparent rates in Canada, period.
Great deals online and the in-store
experience is always pleasant.
Great for a new business, simple and transparent.
Great deals online and the in-store
experience is always pleasant.
Finally, a processor with no nonsense!
Great deals online and the in-store
experience is always pleasant.
Honest fees meant instant savings.
Great deals online and the in-store
experience is always pleasant.
Affordable and efficient solution.
Great deals online and the in-store
experience is always pleasant.
The best part? No mandatory sales calls!
Great deals online and the in-store
experience is always pleasant.
Dependable terminal and truly simple process.
Great deals online and the in-store
experience is always pleasant.
Perfect for mobile service, hassle-free sign-up.
Great deals online and the in-store
experience is always pleasant.
Goodbye, hidden fees! Hello, peace of mind.
Great deals online and the in-store
experience is always pleasant.
Easy online setup and solid performance.
Great deals online and the in-store
experience is always pleasant.
The most transparent rates in Canada, period.
Great deals online and the in-store
experience is always pleasant.
Great for a new business, simple and transparent.
Great deals online and the in-store
experience is always pleasant.
Finally, a processor with no nonsense!
Great deals online and the in-store
experience is always pleasant.
Honest fees meant instant savings.
Great deals online and the in-store
experience is always pleasant.
Affordable and efficient solution.
Great deals online and the in-store
experience is always pleasant.
The best part? No mandatory sales calls!
Great deals online and the in-store
experience is always pleasant.
Dependable terminal and truly simple process.
Great deals online and the in-store
experience is always pleasant.
Perfect for mobile service, hassle-free sign-up.
Great deals online and the in-store
experience is always pleasant.
Goodbye, hidden fees! Hello, peace of mind.
Great deals online and the in-store
experience is always pleasant.
Easy online setup and solid performance.
Great deals online and the in-store
experience is always pleasant.
The most transparent rates in Canada, period.
Great deals online and the in-store
experience is always pleasant.
Great for a new business, simple and transparent.
Great deals online and the in-store
experience is always pleasant.
Finally, a processor with no nonsense!
Great deals online and the in-store
experience is always pleasant.
Honest fees meant instant savings.
Great deals online and the in-store
experience is always pleasant.
Affordable and efficient solution.
Great deals online and the in-store
experience is always pleasant.
The best part? No mandatory sales calls!
Great deals online and the in-store
experience is always pleasant.
Dependable terminal and truly simple process.
Great deals online and the in-store
experience is always pleasant.
Perfect for mobile service, hassle-free sign-up.
Great deals online and the in-store
experience is always pleasant.
Goodbye, hidden fees! Hello, peace of mind.
Great deals online and the in-store
experience is always pleasant.
Easy online setup and solid performance.
Great deals online and the in-store
experience is always pleasant.
The most transparent rates in Canada, period.
Great deals online and the in-store
experience is always pleasant.
Great for a new business, simple and transparent.
Great deals online and the in-store
experience is always pleasant.
Finally, a processor with no nonsense!
Great deals online and the in-store
experience is always pleasant.
Honest fees meant instant savings.
Great deals online and the in-store
experience is always pleasant.
Affordable and efficient solution.
Great deals online and the in-store
experience is always pleasant.
The best part? No mandatory sales calls!
Great deals online and the in-store
experience is always pleasant.
Dependable terminal and truly simple process.
Great deals online and the in-store
experience is always pleasant.
Perfect for mobile service, hassle-free sign-up.
Great deals online and the in-store
experience is always pleasant.
Goodbye, hidden fees! Hello, peace of mind.
Great deals online and the in-store
experience is always pleasant.
Easy online setup and solid performance.
Great deals online and the in-store
experience is always pleasant.
The most transparent rates in Canada, period.
Great deals online and the in-store
experience is always pleasant.
Great for a new business, simple and transparent.
Great deals online and the in-store
experience is always pleasant.
Finally, a processor with no nonsense!
Great deals online and the in-store
experience is always pleasant.
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